Utility FAQ's

Which utilities do I need to sign up for?

At the time you pay the security deposit to hold a property, we will give you a list of the utility companies you need to contact in order to start up service with.

Helpful Phone Numbers

How soon do I need to get the utilities put into my name?

You are responsible for starting service with the utility companies either on or just before your move-in date.

What if the utility companies are unable to locate my new address?

If a utility company is unable to locate your new address, call our office and we can get you the information you need so that they can locate the property.

 

Some of my utilities are billed directly by D & G – how does that work?

Your Deposit Receipt and Rental Agreement will both state whether your utilities are to be placed in your name, or billed by D & G or the property owner.

Will the utility companies require a deposit?

It is possible that some utility companies may require a deposit. Please contact them directly for further information.

When is trash pick-up day?

When signing your rental agreement, you will receive a Welcome Packet, which includes a Tenant Guidebook that contains helpful information about utilities, including the trash pick-up day for your area. If you have any questions about trash pick-up, you can contact the trash removal company directly. Their contact information is listed on the HELPFUL PHONE NUMBERS.

Does my rental have recycling service?

Yes! We are very much pro-recycling, and so most of our rentals have recycling available. Please refer to your Welcome Packet for more information.

What if I don’t put the utilities in my name before I move in?

Failure to put utilities in your name will result in additional fees charged by D & G for contacting and billing tenant. Cost will depend on the time processing. Tenants will not have hot water, heat, or electricity if they do not call the utility companies to turn on the specified utilities tenants are responsible for.

 See What People Are Saying About Us

4.9/5
4.9 /5
62 Reviews

Google
5.0/5
Jan 16, 2023
Google Ron
We have used D&G Equity Management for close to 20 years to manage our 12 unit apartment complex. They have always conducted their business professionally and expeditiously. We would heartily recommend them for any of your managerial needs. Ron Bartholomew
Business Owner replied on Oct 11, 2022:
Hi Ron,

Thank you for the review. We thank you for using our management services for all these years.

Jill DeProto, Broker #011743800
D & G Equity Management, Sales, Maintenance
Google
5.0/5
Jan 13, 2023
Google Jake
The initial rental process was fast but we really felt that there was a customized experience for us! We had all our needs met and found a place that’s amazing for us. Thank you so much D&G!
Survey
5.0/5
Dec 18, 2022
Spring
I've had a really good experience renting from D&G. The people I worked with were very nice and professional. The small cottage I'm renting is nicely renovated and affordable. Whenever I hear of someone who's looking for a place to rent, I recommend they look at D&G's website to see what's available.
Google
5.0/5
Dec 13, 2022
Google Sarah
I am very happy with my house as well as working with D&G. I have had very few problems, but when I do D&G has handled things quickly and efficiently.
Business Owner replied on Dec 14, 2022:
Thank you Sarah for the wonderful review! We appreciate you!

Jill DeProto, Broker #01173800

Google
5.0/5
Dec 8, 2022
Google Dano
The team at D&G cares about their tenants period. Yes you have to have all your ducks in a row to get approved but it shouldn’t be any other way. After that you are in a safe and trusted community as we are all a family out here on the River. I have know Jill, Mike and Sherry for years and I’m proud to be renting with D&G Two days before thanksgiving my oven broke and was unrepairable. They didn’t ask any questions and sent me a brand new replacement the next day. I am confident that renting here is the right choice and I will always be in good hands with D&G. Thank you for the many years of having a safe place to call home I love you guys. Your Pal, Dano
Business Owner replied on Dec 9, 2022:
Thank you Dano. Sherry said you were very accommodating and easy to work with which makes our job that much easier. We enjoy having you as one of our residents!
Google
4.0/5
Dec 8, 2022
Google KrisIsYourFather
Initially I had my doubts based on claims from other people. As a newer tenant of theirs I can say they've been nothing but fair and responsive with me to this point.
Google
5.0/5
Nov 18, 2022
Google Ursuline
D&G Equity is an excellent property management company, with a very professional and knowledgeable staff. They have managed my property for over 30 years.
Google
5.0/5
Nov 17, 2022
Google JoAnn
Excellent, professional yet friendly communication and service. Thank you!
Google
5.0/5
Nov 17, 2022
Google Sarah
Jill Deproto and her team are true professionals! They did an incredibly thorough job in screening and selecting a tenant, as well as provided top notch property marketing. I trust her and her team to manage my property, while being fair to tenants and protecting my interests.
Business Owner replied on Nov 18, 2022:
Thank you Sarah! Love all the hard work you put into your rental and making it a home that attracted the ideal tenants!
Jill DeProto, Broker #01173800
Survey
5.0/5
Nov 14, 2022
Sarina
Jill is a JOY to work with. We’re really happy we found you.
Business Owner replied on Nov 15, 2022:
Hi Sarina,

All of you have been so easy and accommodating through the rental process and made is much more easy to get to the finish line. We all hope you enjoy your new home!
Google
5.0/5
Oct 29, 2022
Google Minh
Been working with them for almost two years now. Friendly staff and super helpful. Quickly respond to your need and accommodating. Thank you.
Google
5.0/5
Oct 16, 2022
Google Gary
I have used D&G for over 20 years. They are fantastic. We have multiple rental properties, which are in the river area and Santa Rosa. D&G takes care of everything in the most professional way. I would not change. They have a tough job.
Google
5.0/5
Sep 30, 2022
Google Susan
Once again D&G has found me a wonderful tenant with a minimum of stress. The tenant expressed to me what a great experience he had dealing with D&G and I concur. Professional and thorough in presentation of my property, vetting of tenants and follow through. Many thanks.
Business Owner replied on Oct 1, 2022:
Thank you Susan. We love working with you and all your participation in assisting us!

Jill DeProto, Broker #01173800
D & G Equity Management
Google
5.0/5
Sep 20, 2022
Google Kourtney
Jill is absolutely Stellar! She is not only a knowledgeable professional, but she also a very personable and genuinely caring person. She is skilled and diligent and the whole process/experience for us was efficient and enjoyable because of her. Thanks again Jill, you are appreciated!
Business Owner replied on Sep 21, 2022:
Thank you Kourtney, you both really made my job easier!

Jill DeProto, Broker
Google
5.0/5
Sep 19, 2022
Google Sean
We have been doing business with D&G for over 30 years! Always prompt and professional. Would not manage a property with out them.
Google
5.0/5
Sep 17, 2022
Google Vikki
We've been working with D&G for over 10 years and they have done an excellent job of managing our home.
Google
5.0/5
Sep 17, 2022
Google Becky
Jill and Sheri were so helpful and continue to be wonderful whenever I have a question.
Survey
5.0/5
Sep 15, 2022
Jim
Everything was smooth and efficient and I'm grateful I found a place to live!
Google
5.0/5
Sep 15, 2022
Google Mary
For many years D&G Management has efficiently met the needs of my rental property. D&G is well-established and knowledgeable about the community.
Google
5.0/5
Sep 14, 2022
Google William
Jill and Sherry are always attentive to the needs of our tenant and our requests also...........They are very prompt in addressing issues and responding to inquiries. J & D have provided us with several resources for repairs and upkeep that have worked out beautifully. My husband, Bill and I highly recommend them.
Business Owner replied on Sep 16, 2022:
Hi Bill and Carol,

We are touched by your outstanding review. Our job is to uphold the highest fiduciary relationship with our clients and get the best value and fair costs. We enjoy working with you both!
Jill DeProto, Broker #01173800
D & G Equity Management

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Street Address

D & G Equity Management
14080 Mill Street
Guerneville, CA 95446

Mailing Address

D & G Equity Management
P.O. Box 418
Guerneville, CA  95446

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