Utility FAQ's

Which utilities do I need to sign up for?

At the time you pay the security deposit to hold a property, we will give you a list of the utility companies you need to contact in order to start up service with.

Helpful Phone Numbers

How soon do I need to get the utilities put into my name?

You are responsible for starting service with the utility companies either on or just before your move-in date.

What if the utility companies are unable to locate my new address?

If a utility company is unable to locate your new address, call our office and we can get you the information you need so that they can locate the property.

Some of my utilities are billed directly by D & G – how does that work?

Your Deposit Receipt and Rental Agreement will both state whether your utilities are to be placed in your name, or billed by D & G or the property owner.

Will the utility companies require a deposit?

It is possible that some utility companies may require a deposit. Please contact them directly for further information.

When is trash pick-up day?

When signing your rental agreement, you will receive a Welcome Packet, which includes a Tenant Guidebook that contains helpful information about utilities, including the trash pick-up day for your area. If you have any questions about trash pick-up, you can contact the trash removal company directly. Their contact information is listed on the HELPFUL PHONE NUMBERS.

Does my rental have recycling service?

Yes! We are very much pro-recycling, and so most of our rentals have recycling available. Please refer to your Welcome Packet for more information.

What if I don’t put the utilities in my name before I move in?

Failure to put utilities in your name will result in additional fees charged by D & G for contacting and billing tenant. Cost will depend on the time processing. Tenants will not have hot water, heat, or electricity if they do not call the utility companies to turn on the specified utilities tenants are responsible for.

See What People Are Saying About Us

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Nov 22, 2025

Google - JoAnn Black

Excellent, professional yet friendly communication and service. Thank you!

Nov 18, 2025

Google - Ursuline Carpetta

D&G Equity is an excellent property management company, with a very professional and knowledgeable staff. They have managed my property for over 30 years.

Nov 18, 2025

Google - Chuck Greninger

The D and G Equity staff have been doing a GREAT job for me over the years. They are very responsive and attentive to me.

Business Owner replied on Nov 19, 2025:

Thank you Chuck for the review. You and your sister have been a long term client for years and we appreciate your commitment to us over the years!
Jill DeProto, Broker #01173800

Oct 15, 2025

Google - Gary

I have used D&G for over 20 years. They are fantastic. We have multiple rental properties, which are in the river area and Santa Rosa. D&G takes care of everything in the most professional way. I would not change. They have a tough job.

Oct 8, 2025

Google - David Vergari

Competent. Very helpful in every aspect

Oct 1, 2025

Google - Michael Ballesteros

I've rented through D&G Equity Managment since 2020-2025 and have consistantly experienced excellent and responsive service from Jill DeProto and colleagues Pete and Carley. They all run a very busy company with efficiency, professionlism, and with an approach that always made me feel like I was their priority. It's because of Jill that I found a great place to call home and I am grateful for her efforts and to the supportive staff that made renting worry-free. I highly recommend D&G Equity to anyone looking for a company that cares about their tenants and property owners as well.

Business Owner replied on Oct 2, 2025:

Thank you so much for your kind words and for taking the time to share your experience! It’s been our pleasure to support you over the years, and we’re truly grateful for the trust you placed in D&G Equity Management. Knowing that our efforts helped you find a great place to call home means a lot to us. I’ll be sure to share your thoughtful feedback with Pete and Carley as well—they’ll be so glad to hear it.

We wish you all the best moving forward and sincerely appreciate your recommendation. Thank you for being part of the D&G community!

Warm regards,
Jill DeProto & the D&G Equity Management Team

Sep 24, 2025

Google - Mary Milton

For many years D&G Management has efficiently met the needs of my rental property. D&G is a well-known and respected business in the community.

Aug 16, 2025

Google - Debra Hightower

I've worked with D&G for 20 years and have never been disappointed with their service. All of my dealings have been positive. I will go back to them whenever I need my place rented out again. They are great to work with.

Aug 13, 2025

Google - Karen Cox

Really knowledgeable electrician...did a great job

Jun 19, 2025

Google - Yvette Bidegain

D&G is an exceptional rental agency. They have been very responsive to our needs for maintenance on our restaurant. They have gone above and beyond to assist. The concern they have shown us to helping us get our restaurant open has been amazing. We are forever grateful to them. I highly recommend them.

May 14, 2025

Google - Margie Cramer

Apr 22, 2025

Google - Lynne Reed Ph.D.

Replacement of malfunctioning light fixtures was done quickly and professionally.

Apr 16, 2025

Google - Nathan Pirone

The owners and personnel at D & G always strive to be thorough and diligent. We have enjoyed working with them the past 6 years

Business Owner replied on Apr 17, 2025:

Thank you Nathan. We appreciate your dedication to our family businesses and the care you show in your work!
Jill DeProto, Broker #01173800

Apr 5, 2025

Google - Keri Knecht

very helpful!! we had been looking for a rental for months with no luck and they made the process very smooth, with open communication and direction. Definitely recommend them!

Business Owner replied on Apr 7, 2025:

We all hope you are enjoying your new home!

Jill DeProto, Broker #01173800
D & G Equity Management